FAQ

Sizing

How do I get my sizing?

Firstly, we kindly ask you to take a clear photo of your hand resting on a flat surface, with a dime or quarter placed next to your pinky and thumb. You only need to provide two pictures similar to the examples shown.

Next, please click on the "Press On Nails" tab above and then the "Sizing" Tab. Lastly, press the "Contact" button, which will direct you to compose an email. Make sure to include your first and last name, along with the two photos you just took of your nails.

What is the difference between "Size" and "Length" when ordering?

"Size" in the drop down menu is the width of your nail bed ranging from 8mm to 18mm. "Length" is the length of the nail you would like, ranging from Short to Extra Extra Long.

How long do the press-on nails last?

Wear time depends on how well you prep your natural nails before application, how rough you are on your hands and your choice of adhesive. With nail tabs you can wear them for a few days or even a few hours, if you just need them for a special occasion. With nail glue, of your choice, for about 1 to 3 weeks.

Are the nails reusable?

Yes, of course the nails are reusable! Using nail tabs will make the nails so much easier to reuse time after time again. For those that prefer nail glue, the nails will start to develop a build up of glue over time. I would suggest buying an inexpensive electric nail drill so you can easily buff away the built up glue and get many more use's out of our press-on nails.

Are the press-on nails strong?

Yes, our press-on nails are extremely strong. They are made with a generous layer of acrylic or hard gel.

Do you offer custom designs?

We do! If you have a concept in mind or would like for us to recreate something you saw on a social media platform, just simply contact us so we can chat about some ideas. I do not recreate work from other press-on nail sellers. Also, please note that not every idea or design fits our style. So we may decline if it's not something we see doing. For recreations, we may ask if it's ok to put a twist on the design of choice to make it, more so, our design.

How do I apply the nails?

All products listed are included in your package:

  1. Clip off your excess nails and file them.
  2. Buff your nails with the mini orange buffer.
  3. Gently push back your cuticles with the wooden pusher.
  4. Use an alcohol wipe to dehydrate your nail.
  5. Apply nail glue to your natural nail area and to the press on nail where it's going to adhere to your nail OR apply a nail sticky tab to your nail.
  6. Apply the press on nail to your natural nail with pressure.

Shipping & Packaging

What are the shipping options available for my order?

We offer two shipping options for your convenience: USPS First Class Package and USPS Priority Mail.

1. USPS First Class Package: This option typically takes anywhere from 2 to 5 business days for delivery. It is a reliable and cost-effective shipping method that ensures your order reaches you in a timely manner.

2. USPS Priority Mail: If you need your order to arrive a bit faster, we offer USPS Priority Mail. This shipping option usually takes 1 to 3 business days for delivery. With Priority Mail, your package receives expedited handling and is given priority over First Class packages.

Please note that the delivery times mentioned above are estimates provided by USPS. Keep in mind that actual delivery times may vary depending on your location and any unforeseen circumstances that may occur during transit.

Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the progress of your package. We recommend tracking your shipment to stay updated on its status. Be sure to check junk mail as well to find this email.

Rest assured that we strive to process and ship orders as quickly as possible, ensuring that your items reach you in a timely fashion. If you have any specific shipping-related questions or concerns, please feel free to contact our customer service team, and they will be glad to assist you.

How long does it take to process orders?

At our company, we strive to process and fulfill orders as efficiently as possible. On average, the processing time for an order can range from same-day and up to 4 weeks.

The actual processing time depends on various factors, including the current volume of orders we are experiencing and the specific time and day your purchase was made. During peak periods or promotions, there may be a higher volume of orders, which can extend the processing time slightly.

Rest assured that we work diligently to ensure your order is prepared and shipped promptly. Once your order has been processed and shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your package.

If you have any urgent requirements or specific concerns about the processing time of your order, please don't hesitate to contact us. We will be happy to assist you and provide you with the most up-to-date information regarding your order status.

We appreciate your patience and understanding as we strive to deliver high-quality products and exceptional customer service.

Can I make changes to my order after it has been placed?

Absolutely! We understand that sometimes you may need to make modifications to your order. Here's how you can make changes quickly:

1. Contact Us: Reach out through our 'contact' tab as soon as possible and we will assist you in making the necessary changes to your order. You can find our contact information on our website or in your order confirmation email.

2. Be prepared with order details: To expedite the process, please have your order number and specific details about the changes you would like to make ready when you contact us. This will help us locate your order quickly and efficiently.

3. Timing is key: While we strive to accommodate all change requests, please note that some changes may not be possible if your order has already been processed or shipped. It's important to reach out to us as soon as you realize the need for a change.

4. Possible changes: Common changes include updating shipping address, adding or removing items, or adjusting quantities. However, depending on the nature of the change and the status of your order, there may be limitations. Our Customer Support team will guide you through the available options.

We value your satisfaction and will do our best to accommodate your needs. Don't hesitate to contact us if you have any questions or require further assistance. We're here to help!

What is inside of each package?

The package includes your choice of press-on nails, nail glue or nail sticky tabs, buffer, file, wooden cuticle pusher and an alcohol wipe.

Returns

What is the return policy?

We apologize, but we do not offer a return policy for our press-on nail sets.

Each set of press-on nails we create is custom-made to perfectly fit our customers. We take great care in ensuring that every nail set is tailored to your specific measurements and preferences, resulting in a truly unique and personalized product. By focusing on customization, we aim to provide you with the best fit and experience possible.

However, we understand that circumstances may arise where you may have concerns or questions about your order. We are committed to addressing any issues or inquiries you may have promptly and providing support to ensure your satisfaction. Please reach out on our 'contact' tab, and we will be more than happy to assist you.

We appreciate your understanding and thank you for choosing our press-on nail sets. We strive to deliver high-quality products that exceed your expectations, and we are here to help you throughout your nail journey.